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Public Relations and Communications graduate

Ashley M. Adams

2705 Heather Wood Lane #1311

Arlington, TX, 76006

817-917-7585

ashleyadams65@gmail.com

 

University graduate interested in Public Relations or Communications

 

Education

University of Texas at Arlington                                                             May 2015

Bachelor of Arts in Communication with a concentration in Public Relations

 

Work Experience

 

Wells Fargo-Westlake, TX

Virtual Bank Consultant                                                                    July 2015- present  

• Attentively listen and resolve customer concerns
• Lead and organize weekly ‘Customer Experience’ meetings
• Inform customers of business policies and procedures

·         Build positive customer and business relationships

·         Awarded “Customer Service Excellence” in 2016

                                                                                                                             

Victoria’s Secret-Arlington, TX

Sales Specialist                                                                                     June 2011- 2015

 

•         Trained sales specialist with extensive product knowledge

•         Exceeded company sales goals

•         Build customer loyalty and manage customers experience

•         Responsible for brand awareness and store presence

 

Skills

•Bilingual: Spanish—written and oral,

•Branding, Marketing and Professional selling experience,

•Developed Leadership and Management skills,

•Knowledgeable in Microsoft Office, Adobe software programs and Social Media networks